Guidelines for erroneous transactions
Parvaaz Foundation operates as a non-profit charitable trust. As such, all donations made to the foundation are considered voluntary contributions and are generally non-refundable.
We understand that technical issues can occasionally occur. We have a policy in place to address erroneous transactions, such as a card being charged twice for a single intended donation.
In the event of an erroneous deduction, donors have a window of 7 days from the date of the transaction to claim a refund.
To request a refund, please contact us immediately at parvaaz.foundation@gmail.com with the following details:
Once a valid claim is verified and approved, refunds for successful transactions will be credited back to the original source of payment (credit card, bank account, etc.) within 5-7 working days.
